To ask questions, users need to post them to BitcoinTalk Forum or the Electrum social media channels.Įlectrum is an encrypted wallet that allows users to password-protect their Bitcoin. Lack of customer support: Electrum does not offer direct customer support despite having a huge user base.However, since Electrum software is open-source, many forks of the Electrum wallet are available in the market to support other cryptocurrencies. The wallet has never offered support for any altcoins. Supports Bitcoin only: Users can only store Bitcoin on Electrum.However, in 2018, hackers were able to exploit a vulnerability in Electrum client version 3.3.3 with a very clever phishing attack, resulting in a loss of about $750,000. Past security issues: The wallet has a long history of providing secure storage of Bitcoins. Keeping it publicly accessible allows the Electrum core team to spot cracks and update the code accordingly. Users with sound development knowledge can check over the code to find potential errors or vulnerabilities.
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